Telephone +44(0)1257 471345
Managing for Quality Limited
249 Spendmore Lane,
Coppull,
Chorley,
PR7 5DF

Tel: +44(0)1257 471345
Fax: +44(0)1257 471343

E-mail: mfq@mfq.co.uk

Phill Brown
Director responsible for training

Phill.Brown@mfq.co.uk

David Edwards
Director responsible for consultancy
David.Edwards@mfq.co.uk

John Ormerod
Director responsible for
Link Services
John.Ormerod@mfq.co.uk

Process Mapping

The course looks at the importance of process mapping, establishment of process framework/critical success factors, assessment of the impact of a process change and development of an action plan for application of process improvement.

Objectives
To provide attendees with:
An awareness of the requirements for process mapping in applicable management standards.
An understanding of process mapping and analysis techniques.
An understanding of the need to identify and apply balanced process measures and how process measures (e.g. KPI’s) should be used.

Course dates 3 April 08, 19 June 08

Download - Course Details

Request Info or Book Online

For further information please telephone +44(0)1257 471345 or email Sue Edwards.

 

Managing for Quality Limited © 2005

Site Map