About this course

A highly interactive and engaging 1-day course that will provide attendees with an understanding of how to analyse, map and improve your processes.  For in-house courses the course can be 1 or two days depending on your needs.

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Why our course?

• the trainers who deliver this course have years of process development experience

• highly practical approach

• in-house courses can focus practical work on your own processes

• over 98% of attendees to our courses would recommend us to others

 

• What are the benefits of an in-house version?

• training can be tailored to your needs and based on your processes

• the duration can be flexible to suit your needs

• can be delivered in two time-separated sessions allowing session 2 to build on experience

• highly cost effective if you have 4 or more people to train

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Who should attend?

• anyone who needs to understand process management 

• anyone involved in implementing management systems to standards such as ISO 9001

• anyone who may be involved analysing, mapping or developing processes

• anyone who needs to monitor, measure and improve processes

 

What prior knowledge do you need to attend this training?

• no specific prior knowledge required

 

What knowledge and skills will you take away from the training?

A detailed knowledge and understanding of:

• process analysis and mapping techniques

• how to ensure that processes meet the process requirements of
  ISO 9001

• how to design and apply effective process monitoring arrangements

 

The skills to:

• analyse and map processes

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Need more information before deciding?

Contact us by phone or email - one of our expert trainers will get back to you to and give you the answers you need.